How can we help?

Download Tulpar, enter your mobile number and type the 6-digit code we send by SMS. Your number is your account. You can add a name and photo afterwards.

Android 6 and later, and iPhones with iOS 13 and later. If you can't use an app store, download the APK from our home page and allow installs from unknown sources.

Yes. Go to Settings, then Language. Tulpar follows your phone's language the first time you open it.

Tap the pencil icon, choose New group and add up to 1,000 people. Admins can change the name, photo and who can post.

Tap the pencil icon and choose New channel. Channels are public by default. You can make a channel paid in Settings, then Channel, then Subscriptions.

No. We do not read private chats and we do not sell your messages or contacts. Reports of abuse are reviewed by our trust and safety team.

Open Bazar, tap Sell, add photos, a title and a price. Listings stay up for 30 days and you can renew them for free.

Horsemeat, weapons and ammunition, medicines that need a prescription, and anything illegal. We remove listings that break these rules.

Meet in a public place, check the item before you pay and never send a deposit to someone who refuses to talk on a call. Report suspicious sellers with the flag icon.

Go to a Tulpar point with cash som or dollars and show the code from your wallet. The coins arrive in your wallet in a few seconds.

In any chat, tap the plus icon and choose Pay. Enter the amount and confirm with your PIN. Sending to friends and family is free.

New wallets can send up to 50,000 TLPR a day. Verify your identity in Settings, then Wallet, to raise the limit.

From that date, Tulpar Pay settles all payments in Tulparcoin. Chats, channels and Bazar keep working exactly as before.

Open your wallet and tap Claim, or use the form on our Tulparcoin page. One claim per adult resident of Irad.

Tulparcoin's price moves with the market. Your number of coins stays the same, but their value in som or dollars goes up and down.

Talasbank currently declines card payments for Tulparcoin. Use a card issued outside the ISEZ, or buy with cash at a Tulpar point.

Get a new SIM card with the same number and log in again. Your chats and wallet come back from your backup. Set a wallet PIN so nobody else can pay from your account.

Go to Settings, then Account, then Delete account. Move any coins out of your wallet first, because deleted wallets can't be recovered.

Turn on low-data mode in Settings, then Data. It sends smaller photos and loads videos only when you tap them.

Since 8 October 2026 Attelkom has restricted the Tulparcoin website. The Tulpar app and your wallet are not affected.

Check that you have mobile data or Wi-Fi. If other apps work and Tulpar doesn't, restart the app. If it still fails, write to support from Settings, then Help.